Direct View LED Installation
Reliable deployment assistance for channel partners, integrators, specifiers, and end users
Installed with confidence. Backed by LG.
LG PRO Services provides professional installation support for All-in-One and indoor DVLED solutions. Designed to complement LG’s premium display technology, these services help support integrators, specifiers, and end-users providing the following benefits across a range of project types.
Backed by LG product knowledge and installation expertise, LG Pro Services support projects from single site deployments to larger rollouts. With fixed-price installation SKUs for select applications and clearly defined scope-of-work documentation, LG helps simplify purchasing, improve coordination, and add value throughout the deployment process.
For Resellers and Integrators
LG PRO Services gives access to installation support that can help expand deployment capacity and support projects with additional coordination.
As a value-added resource, it helps execute DVLED projects more efficiently while leveraging LG product expertise throughout the process.
For AV Consultants / Specifiers
LG PRO Services gives AV Consultants and Specifiers greater confidence that LED projects will be delivered to LG standards for quality, performance, and overall execution.
With LG-backed installation, Specifiers are supported with consistent project outcomes through professional expertise aligned with LG solutions.
For End Users
LG PRO Services gives end users added assurance that their DVLED investment is supported by LG throughout the entire deployment process.
The expertise and experience of LG can help provide a structured installation experience while reinforcing quality, service alignment, and long-term confidence in the system.
Direct View LED Installation Services
LG DVLED Installation Services include fixed-price installation SKUs for select All-in-One LED models and indoor DVLED projects spanning multiple scales and deployment complexities. This enhances purchasing efficiency and supports more standardized implementation.
Field Engineering Support Services (FESS)
LG offers Field Engineering Support Services (FESS), which provides on-site support, mount and inventory verification, and best-practice guidance to help partners avoid product damage and ensure quality installations.
ExtendedCare Warranty
ExtendedCare extends the standard warranty with longer coverage periods and priority access to LG’s technical support and repair services. It can help control ownership costs by reducing unexpected out-of-warranty expenses. For customers and integrators supporting mission-critical environments, ExtendedCare adds an extra layer of confidence that any issue will be handled quickly by LG.
ConnectedCare Monitoring
ConnectedCare delivers cloud-based remote monitoring and management for LG displays. It provides real-time status visibility, proactive alerts, and diagnostic insights that help identify issues before they impact viewers. This service makes it easier to manage large or distributed display fleets, reduce on-site service trips, and keep content running smoothly across the network.
TotalCare Health Checks
TotalCare focuses on proactive, hands-on support through scheduled on-site health checks and performance reviews. LG specialists inspect key components, verify configurations, and recommend optimizations that help extend product life and maintain picture quality. By combining these preventive visits with streamlined replacement and escalation paths, TotalCare supports long-term reliability and system performance.
The LG advantage
The true advantage of working with LG is the ability to work with one partner for high-quality display products, reliable installation services, and complementary solutions. This creates a smoother path from purchasing through deployment and ongoing support.
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