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LG ConnectedCare

Manage your displays anytime, anywhere more efficiently with LG ConnectedCare, a powerful cloud-based solution. Offer constant care for your business as if you were right there.

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Structure of ConnectedCare

Based on a cloud solution, LG ConnectedCare enables users to centrally manage devices via the internet, offering an opportunity to reduce upfront costs compared to traditional on-premise solutions that require physical servers.

Device Control

LG ConnectedCare provides various features to simplify the operation of device remote control.

Four displays with gear icons illustrate LG Business Cloud software's auto cloning capabilities. At the top, a new display is being synced with the group. At the bottom of the image, the new display has been integrated.

Auto cloning data

Grouping devices with the same settings enables easy control, and any new device added will automatically synchronize through data cloning.

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Comparison Settings Data

User can receive a notification if the model of the target group has different settings from the default device based on the data set between several groups.

An LG Monitor sits on a desk. Behind it, a minimalist map of a city is displayed. Three map marker icons show the locations of stores, indicating the remote control capabilities of LG Business Cloud software.

quick/uni controller

Remote Control

Control multiple devices with various controller options

Device Monitoring

With the intuitive dashboard, users can monitor the device status at a glance.

Dashboard showing monitoring status with all categories marked as "OK."

Transcribed Text:

Monitoring Status
View device list with "Error" status
Always On Monitoring
Temperature (Display) OK
Available Storage OK
FAN OK
Continuous Usage Time OK

Always On Monitoring

This feature allows users to easily view the display temperature, available storage, fan, and continuous usage time at a glance.

Selective Monitoring

The user can set the designated issue types of the display in ‘Monitoring Settings’ to quickly detect and take action for error that occur.

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LED Status Monitoring

Monitor temperature status, cabinet connection, and detect errors in LED pixels. Easily maintain display health by locating issues, facilitating preventative measures, and scheduling diagnostics.

Analysis Report

With LG ConnectedCare, the users can customize the recipients and frequency (every 2 weeks or every month) of the delivery based on user’s preferences.