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Notice of Non-Renewal for LG Pro:Centric® Stay License

Image showing two modern living rooms with TVs displaying different user interfaces and greetings.

Transcribed Text:

Left Screen: Welcome, Ms. Chloe! Stay Suite, Control Suite, Netflix, YouTube. Right Screen: Welcome, Mr. [Name], 54°F, Netflix, YouTube, [others].

April 2026

Dear Valued Partner,

We are writing to inform you that LG Electronics has made the decision to discontinue the LG Pro:Centric Stay® product for the short-term rental industry. As a result, licenses for this product will no longer be renewed or sold. Upon the expiration of your current license term, LG Electronics will no longer provide support for this product. To minimize any disruption to your operations, we encourage you to contact our support team for assistance prior to the end of your contractual term:

Pro:Centric® Stay Support

David Fabian

david.fabian@lgepartner.com

506-88-77-4863

For all inquiries and requests, please contact your LG sales representative or reach out through your normal sales channels.

On behalf of everyone at LG Electronics USA, Inc, we sincerely appreciate your understanding and continued partnership.

Sincerely,

Michael Kosla

Senior Vibe President

LG Electronics USA, Inc

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USA, English



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